Tenants Guide

Being a tenant is a great lifestyle choice that offers you flexibility when you need it the most. As part of our services we can offer you a full range of services to help you at every stage of your tenancy.


Finding a property

The first step is to contact us to provide details about yourself and the accommodation you require, we then search our database for suitable properties for viewing. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the better properties are viewed and reserved quickly. 



Viewings will be arranged at times to suit you, including early evenings and on Saturdays, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.


Reserving the property

Once you have decided on a property, you will need to reserve it by paying a ‘reservation fee’. If the landlord declines to grant the tenancy due to unsatisfactory references or if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application you agree to forfeit this fee.



As a minimum we will require satisfactory references from your employer and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.



Rents are normally quoted on a calendar month and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.



A security deposit  is 5 weeks of rent will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be informed of which protection scheme is utilised. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.


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